The One-Machine Operator
One machine, one setting, and a number given over the phone before anyone has seen the property. It is a workable business and on a concrete driveway it produces a genuinely good result. The trouble starts when the same machine points at a tile roof still inside its warranty period.
- One pressure washer, one setting, used on every surface on the property
- Quoted over the phone from a square-footage guess, then revised upward on the day
- Cleaning method chosen by what is on the trailer rather than what the substrate or the warranty requires
- Compliance dates treated as a preference rather than a deadline
- Landscaping protection treated as optional prep
- Nobody walks the property with you at the end